Sales Policy for Naariiconnie
Effective Date: January 4, 2025
At Naariiconnie, we are committed to providing you with high-quality electronic products and exceptional customer service. Our Sales Policy outlines the terms and conditions under which we sell our products, ensuring a transparent and positive shopping experience for all customers. By purchasing products from Naariiconnie.com, you agree to abide by the conditions set forth in this Sales Policy.
1. Product Availability
We make every effort to ensure that all products available on our website are in stock and ready to ship. However, due to factors such as high demand, inventory updates, or supply chain issues, some products may be temporarily unavailable or out of stock.
If an item you have ordered is out of stock, we will notify you as soon as possible and offer the following options:
- Backorder: You may choose to place the item on backorder and have it shipped when it becomes available.
- Substitution: We can offer a similar product at the same price, should you prefer an alternative.
- Refund: If the item is unavailable and you do not wish to wait, we will issue a full refund for that product.
2. Pricing and Payments
All prices listed on our website are in USD and are exclusive of taxes, shipping fees, and other charges, unless otherwise specified. We reserve the right to change prices without prior notice, but any changes will not affect orders that have already been processed.
Accepted Payment Methods:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment methods available at checkout
Payment is processed at the time of purchase. If for any reason we are unable to process your payment, we will notify you, and your order may be canceled.
3. Order Confirmation
Once you place an order, you will receive an order confirmation email that includes details of the products you’ve purchased, the order total, and an estimated delivery date. This email serves as an acknowledgment that we have received your order; however, it is not an acceptance of the order.
Your order is considered accepted once your payment is processed, and the product is shipped.
4. Sales Tax
Sales tax will be added to your order if required by law. The sales tax rate is based on the shipping address provided during checkout. We collect sales tax for orders shipping to certain states in the United States where it is applicable.
The applicable sales tax will be displayed during the checkout process before you confirm your order.
5. Shipping and Delivery
We offer various shipping options to meet your needs. Shipping costs are calculated during the checkout process based on your delivery address and the shipping method you select. Estimated delivery times are provided during checkout, but please note that these are only estimates and are not guaranteed.
Shipping Methods:
- Standard Shipping
- Expedited Shipping
- International Shipping (where available)
Shipping Timeframes:
- Domestic Orders: Delivery typically takes 3–7 business days, depending on your location.
- International Orders: Delivery times vary by country and customs processing but generally take between 7–21 business days.
Please be aware that delivery times may be longer during peak seasons or due to unforeseen delays (e.g., weather, customs processing).
6. Order Cancellations
Once an order is placed and confirmed, we begin processing it immediately. If you wish to cancel or modify your order, please contact us within 24 hours of placing the order. We will make every effort to accommodate cancellation requests before the item is shipped, but we cannot guarantee changes once the order is processed.
To cancel or modify your order, please contact us via:
- Email: info@naariiconnie.com
- Phone: (302) 537-9931
7. Returns and Refunds
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, please refer to our Refund and Returns Policy. The return process is outlined there, including eligibility criteria, timelines, and instructions for returning products.
Refunds will be issued to the original payment method after the returned item is received and inspected. Please allow up to 7 business days for the refund to be processed.
8. Defective or Damaged Items
If you receive an item that is defective or damaged during shipping, please contact us within 7 days of receiving the product. We will arrange for a replacement or issue a refund, depending on your preference.
To expedite the process, please provide:
- Your order number
- A description of the defect or damage
- Photos of the damaged item and packaging
9. Promotions and Discounts
We occasionally offer promotions, sales, and discounts on select products. The terms of these promotions will be outlined at the time of the offer. Please note the following:
- Promo Codes: If you receive a promo code, it must be entered at checkout to apply the discount.
- Discounts: Discounts cannot be combined with other offers unless stated otherwise.
- Limited-Time Offers: Promotional offers are subject to availability and may expire or be withdrawn without prior notice.
10. Product Information and Accuracy
We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee that all product descriptions, prices, images, or other content are complete, accurate, or free from errors. If an error is discovered after an order is placed, we will contact you to resolve the issue. We reserve the right to cancel or modify orders in such cases.
11. International Sales
Naariiconnie ships internationally to select countries. Please be aware that international shipments may be subject to additional customs duties, taxes, or import fees, which are the responsibility of the customer. We recommend checking with your local customs office for more information on these fees before placing an order.
International Shipping Restrictions: Some products may not be available for international shipping due to regulatory restrictions or shipping limitations.
12. Limitation of Liability
Naariiconnie is not liable for any indirect, incidental, special, or consequential damages resulting from your purchase or use of our products. Our total liability in connection with any purchase made through our website is limited to the amount paid for the product in question.
13. Contact Us
If you have any questions or concerns about our Sales Policy, please feel free to reach out to us. We are here to assist you!
Naariiconnie
Street: 60 A October Glory Ave, Ocean View, Delaware
Phone: (302) 537-9931
Email: info@naariiconnie.com
Website: www.naariiconnie.com